How data and growth analytics translate into outcomes that move the business — retention, lifetime value, and decisions teams can act on. Here is a closer look at the work.
Image placeholder — churn prediction dashboard
Growth Analytics
Customer Churn Prevention: Reducing SaaS Churn by 18%
A B2B SaaS company with 50,000+ users was losing customers before those accounts turned profitable. A machine-learning churn model plus an intervention playbook moved customer success from reactive to proactive.
18% lower churn · 23% higher LTV · 68% prediction accuracy
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